FAQ (Frequently Asked Questions)
How do I pick up a pie?
Pick up is available in Fresno, CA. Pick up times are pre scheduled times depending on date of pick up and availability. Once pick up time is scheduled please be sure to be on time. If you are running more than 15 minutes late there may be an additional fee.
What size of pies do you offer?
We currently offer the following sizes of pies:
- Full Size Pie 10” – can be cut into 6 to 8 slices
- Mini Pie 4” – can be a personal pie or for 2 people
- Baby Pie 2.5” – personal, cute bite sized pies
Do you offer Sugar Free, Vegan or Gluten Free options?
We offer sugar free and vegan options upon request. At the moment gluten free is not available.
Do you offer delivery?
Yes, we offer delivery in the Fresno & Clovis areas for an additional fee.
Do you offer catering?
Yes, we offer catering for any size event. Please contact us for more information.
What if I need to cancel my order?
If you need to cancel please contact us as soon as possible. The Pie Mamas does not offer refunds. If a deposit has been made for a large order please read the contract that was agreed upon when order was placed.
The Pie Mamas is a facility that prepares foods that may contain these ingredients: Milk, Eggs, Wheat/Gluten, Soybean, Peanuts and Tree-Nuts.
When is payment due?
Payment must be made the same day the order is placed. For catering orders a deposit is due at booking.
What are your payment options?
We accept most forms of payment such as: Visa, Mastercard, American Express, Discover, Apple Pay, Venmo, Cash App and Cash.
How far in advance do I need to place an order?
Large orders of 20 or more items require at least a month’s notice.
Small orders need a minimum of 2-3 days notice depending on availability.
Is there a question that wasn’t answered here feel free to message us via email or shoot us a DM.